Chatbots that answer from your own information
An AI chatbot answers customers on your website, WhatsApp or Telegram from your own information: prices, stock, bookings and order status. When it can't help, it hands over to a person with the conversation attached.
What this covers
Website chat that quotes
A visitor asks, the bot answers from your information, prices the job from your rules and sends the quote.
WhatsApp Business bots
Order status, bookings and common questions answered on the channel your customers already use.
Telegram bots for teams
Drivers, technicians or staff report, ask and get answers without phoning the office.
Internal knowledge bots
Policies, procedures and product information, answered for your team in plain language.
Live data, not guesses
Stock levels, order status and calendars read from your systems at the moment someone asks.
Handover to a person
When the bot is unsure, a person takes over with the full conversation in front of them.
How we'd start
A short call
Tell me where the week goes. I listen for the work that is repetitive, rule-based and eating your team's time.
Assessment
I map where AI fits, what data it touches under POPIA, and what it should cost to run, before anything is built.
Build, small first
One job, on your data, inside the tools you already use. You see it working within days, then we add the next one.
Hand-over and training
Your team learns how to check it, correct it and trust it. You approve what matters; AI does the rest.
Questions people ask
Can the chatbot answer in Afrikaans?
Yes. It answers in English or Afrikaans, and replies in the language the customer writes in.
Will the chatbot make things up?
It is set up to answer only from your information and your rules. When the answer is not there, it says so and hands over to a person instead of guessing.
What do I need for a WhatsApp chatbot?
A WhatsApp Business account on Meta's platform and a phone number for it. I help set up the account, the message templates and the connection.
Can a chatbot take bookings?
Yes. It can read and write to your calendar or booking system, confirm the slot and send reminders.
Tell me where the week goes. I'll tell you where AI fits.
Other services
AI automation & agents
Quotes, invoices, leads and scheduling, handed to agents that don't forget.
Dashboards & reporting
Live dashboards, daily summaries and AI that reads the slips for you.
Websites & landing pages
Fast sites and landing pages, ready for Google and AI search from day one.
Marketing, SEO & GEO
SEO, GEO and AEO, social content, and campaigns that learn from their results.
AI training & workshops
Workshops and coaching in English or Afrikaans, on your team's real work.